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This carefully selected review cites important approaches, classifications, articles, researchers and writers, subtopics and sources about quality. Identifies 5,859 important sources, culled from the massive literature on management, business sources, and conference proceedings. Sections address various approaches to quality, quality literature sources, periodical literature, implications of the study for leaders and managers, and recommendations for the reader, as well as a listing of the works cited, subject, and contributor indexes. A must for those interested in TQC, TQM, and quality research, and any library supporting business and management studies.
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