Civil services in Western liberal democracies have undergone significant changes since the early 1980s, so much so that many of the traditional assumptions underpinning their role and operating practices have been fundamentally questioned. This volume explores a number of themes inherent in this transformation process and the significant problems encountered in modernizing civil services.

The commitment to modernizing public services has been a constant trend of Western governments and has encompassed many approaches under a variety of labels, such as new public management and reinventing government. As a result of such developments, the public services of many countries have been transformed, with civil services being singled out for particular attention. This book critically examines the application of the modernization agenda in the old Commonwealth, the USA and Western Europe, including the institutions of the EU. Particular attention is given to developments in the British civil service, including the implications of devolved government, human rights legislation, and the Blair government's attempts to improve the policy process.

For students and academics of public administration, public policy and comparative politics, this book will provide unrivalled coverage of one of the most critical issues in contemporary public management and policy.