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Now fully revised and updated--a powerful, customer-focused tool for business improvement Now in a Second Edition, Business Process Mapping is a powerful tool that offers a solid understanding of any given process, as well as the methods for that process to be more effective, and ensures that true value is being provided to customers.

Boekdetails

Formaat
hardcover
Uitgever
Wiley
Imprint
John Wiley & Sons Inc
Auteur
Jacka, J. Mike, John Wiley & Sons Inc, Wiley
ISBN-13
9780470444580
Verschijningsdatum
2009-07-10T00:00:01Z
Pagina's
336
Taal
english
Editie
2
Afmetingen
31 mm × 226 mm × 152 mm
Gewicht
544 g
Land van herkomst
US

hardcover

Business Process Mapping: Improving Customer Satisfaction

door Jacka, J. Mike

€ 69,60
Op voorraad14 werkdagen
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